There Is an Error on My Imaging Record
What should I do if my name or information is incorrect? Can incorrect information affect access to my records?
1. Overview
If you notice incorrect identifying information on an MMI report or imaging record, please contact us so the issue can be reviewed.
2. What You Need to Know
Accurate patient information is important when identifying and accessing medical imaging records.
The CSR archive includes situations where incorrect patient information also caused difficulty locating records through PocketHealth.
3. Reporting an Error
What should I report?
Contact us if you notice an error involving information such as your name or other identifying details.
Should I change the information myself in PocketHealth?
If the error originates from the MMI record, please contact MMI so the record can be reviewed.
4. Before You Contact MMI
Have information about the examination and the incorrect detail available.
5. When to Contact MMI
Contact us as soon as you notice an error in the patient information associated with your MMI record.