I Received Conflicting Appointment Information
What should I do if I received two different appointment times? What if I received two different clinic locations?
1. Overview
If you receive different information about your appointment date, time or location, please contact us before attending.
2. What You Need to Know
Do not rely on conflicting appointment messages when deciding when or where to attend.
Our team can review your booking and confirm the information currently on file.
3. Resolving the Difference
What if two messages show different times?
Contact us and let our team know what information you received.
What if the locations are different?
Please confirm the location with us before travelling to the clinic.
4. Before You Contact MMI
Have the conflicting messages available if possible.
5. When to Contact MMI
Contact us as soon as you notice that your appointment information does not match.