Will I Receive an Appointment Reminder?

Will MMI call to confirm my appointment? Will I receive a reminder?

1. Overview

We do not routinely place confirmation calls for every appointment.

Your appointment information is provided when your booking is confirmed, and reminders may be sent by text message or email for certain examinations.

2. What You Need to Know

Please keep the appointment information you receive when your examination is booked.

You should also make sure we have your correct contact information.

3. Appointment Confirmations

Will someone call me?

Generally, routine confirmation calls are not made for every appointment.

Will I receive a text or email?

Text or email reminders may be sent for certain appointments.

A reminder should not replace the appointment information you were originally given.

4. Before You Contact MMI

Check:

  • Your appointment confirmation
  • Recent text messages
  • Your email inbox

5. When to Contact MMI

Please contact us if:

  • You are unsure of your appointment date or time
  • You received conflicting appointment information
  • Your contact information has changed

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