Why Haven’t I Received an Appointment Yet?
Why have I not received an appointment after submitting a request? Can a missing requisition delay booking?
1. Overview
Submitting an appointment request does not automatically create a confirmed appointment.
Our team needs the required information and a valid requisition before a scheduled imaging request can be processed.
2. What You Need to Know
One issue we commonly see is an appointment request being submitted without the requisition.
Incomplete requisitions can also delay booking or may need to be returned for missing information.
3. Check Your Submission
Did you include your requisition?
If you submitted an appointment request without attaching or sending the requisition, please provide it to our booking team.
Was the requisition complete?
A valid requisition must include the required patient, clinical and referring-provider information.
4. Before You Contact MMI
Confirm whether:
- Your requisition was sent
- Your healthcare provider sent it directly
- You received any appointment communication from us
5. When to Contact MMI
Contact our booking team if you have submitted the required information and need an update on your request.