How Do I Cancel or Reschedule?
How do I cancel my appointment? How do I reschedule my appointment?
1. Overview
If you cannot attend your scheduled appointment, please let us know as soon as possible.
Our current policy asks patients to provide at least 24 hours' notice when cancelling or rescheduling.
2. What You Need to Know
Appointments can currently be cancelled or rescheduled through the contact options listed on our appointment page.
Failure to provide sufficient notice may result in a missed appointment fee.
3. Cancelling or Rescheduling
How do I cancel?
Contact our booking team using one of the cancellation methods currently listed on our website.
Can I reschedule instead?
Yes. Let our booking team know that you need a different appointment date or time.
Availability will depend on the examination being booked.
4. Before You Contact MMI
Please have your appointment information available, including:
- Your name
- Appointment date
- Examination
- Location
5. When to Contact MMI
Contact us as soon as you know that you cannot attend your appointment.