How long does it take for my report to be completed? When will my doctor receive my report?

1. Overview After your examination, the images are reviewed and a report is prepared for your referring healthcare provider. Most reports are currently completed within several business days, although some specialized examinations may take longer. 2. What You Need to Know Our current FAQ advises that most cases are reported within approximately 3–5 business days. Some specialized tests may take [...]

How long does an imaging appointment take? Why can appointment lengths differ?

1. Overview The amount of time needed for an imaging appointment depends on the type of examination you are having. Different imaging examinations require different amounts of time. 2. What You Need to Know Our current preparation information lists approximate examination durations by procedure. Your appointment confirmation or booking instructions may also provide information about the expected [...]

How early should I arrive for my appointment? What if my confirmation gives a different arrival time?

1. Overview Please arrive approximately 10–15 minutes before your scheduled appointment unless you have been given different instructions. This allows time for registration before your examination. 2. What You Need to Know Some examinations may have specific arrival instructions. Instructions provided specifically for your appointment should be followed first. 3. Your Arrival Time How early [...]

Will MMI call to confirm my appointment? Will I receive a reminder?

1. Overview We do not routinely place confirmation calls for every appointment. Your appointment information is provided when your booking is confirmed, and reminders may be sent by text message or email for certain examinations. 2. What You Need to Know Please keep the appointment information you receive when your examination is booked. You should also make sure we have your correct contact [...]

How do I cancel my appointment? How do I reschedule my appointment?

1. Overview If you cannot attend your scheduled appointment, please let us know as soon as possible. Our current policy asks patients to provide at least 24 hours' notice when cancelling or rescheduling. 2. What You Need to Know Appointments can currently be cancelled or rescheduled through the contact options listed on our appointment page. Failure to provide sufficient notice may result in a [...]