What should I do if the requisition upload does not work? Are there other ways to send my requisition?

1. Overview If you are unable to upload your requisition through our online booking form, other submission options are available. 2. What You Need to Know MMI currently accepts requisitions through several methods, including: EmailFaxIn personSecure live chat Current submission information is available on our appointment page. 3. Sending Your Requisition Another Way What if the upload button [...]

How do I know if MMI received my requisition? What should I do if I am not sure?

1. Overview If your healthcare provider sent a requisition to us, or you submitted one yourself, you may want to confirm that it was received before waiting for an appointment. 2. What You Need to Know A valid requisition is required for scheduled diagnostic imaging services. Submitting an appointment request without the required requisition may delay the booking process. 3. Confirming Your [...]

Is my online appointment request a confirmed appointment? What happens after I submit my request?

1. Overview Submitting an appointment request to Merivale Medical Imaging starts the booking process. Your appointment is not confirmed until our team provides you with the appointment details. 2. What You Need to Know When submitting your request, please include the requested information and your imaging requisition. Our booking team reviews the information submitted and will confirm your [...]

Is there a weight limit for a BMD test? Are there height restrictions?

1. Overview BMD equipment has manufacturer weight and height limits. These limits can vary depending on the equipment at the location. 2. What You Need to Know Our current FAQ states that patients up to approximately 350 lb, or 159 kg, can typically be accommodated. Height limitations may also apply. 3. Equipment Limits What is the BMD weight limit? Our general guidance lists an approximate [...]

Is MMI scent-free? Should I avoid perfume before my appointment?

1. Overview Yes. Merivale Medical Imaging maintains a scent-free environment. 2. What You Need to Know Some patients and staff are sensitive to fragrances and strongly scented products. We ask patients and visitors to avoid wearing perfumes and other strongly scented products when visiting our clinics. 3. Visiting a Scent-Free Clinic Can I wear perfume or cologne? Please avoid perfumes, colognes [...]