Can MMI accommodate patients who use a wheelchair? Can MMI staff lift or transfer me onto the examination table?

1. Overview Patients who use a wheelchair may need to transfer onto an examination table depending on the imaging examination being performed. MMI does not have lifting equipment for patient transfers. 2. What You Need to Know Patients must be able to transfer independently or with assistance from a family member or support person when a transfer is required. Our staff cannot perform heavy [...]

Can I bring children to my imaging appointment? Can my child stay in the examination room?

1. Overview We strongly discourage bringing children to diagnostic imaging appointments whenever another childcare arrangement is available. 2. What You Need to Know Diagnostic imaging examinations require the patient and technologist to focus on the procedure. Some imaging areas also involve radiation and other safety considerations. 3. Children at Your Appointment Can I bring my child? Our [...]

Can I request a male or female technologist? Is my preference guaranteed?

1. Overview You may request a male or female technologist for your examination. We will try to accommodate your preference when possible. 2. What You Need to Know Technologist availability varies, so a specific preference cannot be guaranteed. Making the request in advance gives our team the opportunity to note your preference. 3. Requesting a Technologist When should I make the request? Please [...]

How do I access my MMI images? Can I share my imaging with another provider?

1. Overview Merivale Medical Imaging uses PocketHealth to provide patients with online access to medical imaging records and reports. 2. What You Need to Know PocketHealth allows you to access your available MMI imaging records online and share them with healthcare providers. You can begin the request through the MMI PocketHealth portal linked from our Image Requests page. 3. Accessing Your [...]

Can my report be sent to another healthcare provider? When should I request this?

1. Overview Yes. You can ask us to send a copy of your imaging report to an additional healthcare provider. 2. What You Need to Know If you know before your examination that another provider requires the report, please let reception know when you check in. The additional recipient can then be added to your file. 3. Adding Another Provider Can another doctor receive my report? Yes. Tell reception [...]